Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Your name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely via PayChangu)
- Order history and preferences
Automatically Collected Data
When you visit our site, we may automatically collect:
- Browser type and version
- Device information and screen size
- Pages visited and time spent on site
- Referring website or search engine
How We Use Your Information
We never sell your personal information to third parties.
Your information is used to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries and support requests
- Improve our website and product offerings
- Send promotional emails (only with your consent)
️ Data Protection
We implement industry-standard security measures to protect your data. All payment transactions are processed through PayChangu's secure payment gateway and we never store your full payment details on our servers.
Our website uses SSL encryption to ensure all data transmitted between your browser and our servers is encrypted and secure.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at info@vellemusic.com.
Cookies
We use essential cookies to keep you logged in and remember your cart. We do not use third-party tracking cookies. By continuing to use our site, you consent to our use of essential cookies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Last updated: July 2026
Questions About Privacy?
If you have any questions about our privacy practices, get in touch.
Contact Us