General Terms
By accessing and using the VelleMusic website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
VelleMusic reserves the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.
Orders & Purchases
All prices are listed in Malawian Kwacha (MK) and include applicable taxes.
- All orders are subject to product availability.
- We reserve the right to refuse or cancel any order for any reason, including pricing errors.
- Once an order is placed, you will receive a confirmation email. This does not constitute acceptance — acceptance occurs when your item is dispatched.
- Payment is processed securely via PayChangu. We do not store your payment details.
Pricing & Payment
- Prices may change without notice. The price at the time of order placement is final.
- Promotional discounts and clearance prices are valid while stocks last.
- Payment must be completed at the time of purchase via our supported payment methods.
Shipping & Delivery
Please refer to our Shipping & Returns page for full details on delivery options, timeframes, and costs.
↩️ Returns & Refunds
Our return and refund policy is detailed on our Shipping & Returns page. By making a purchase, you agree to the terms outlined there.
️ Limitation of Liability
VelleMusic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim related to a purchase shall not exceed the amount paid for that specific product.
Intellectual Property
All content on the VelleMusic website — including text, images, logos, and graphics — is the property of VelleMusic and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.
Contact
If you have questions about these terms, please contact us at info@vellemusic.com or call +265 999 000 000.
Last updated: July 2026